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Privacy Policy

Last Updated: January 28, 2025

1. Introduction

This Privacy Policy explains how Finzebra collects, uses, and protects your personal information when you use finzebra.com.

2. Information We Collect

2.1. Personal Information

  • Name and email address

  • Billing information

  • Account credentials

  • Profile information

  • Learning progress data

2.2. Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

  • Access timestamps

  • Pages visited

2.3. Payment Information

  • Payment card details (processed securely by payment partners)

  • Transaction history

  • Billing address

3. How We Use Your Information

3.1. Primary Uses

  • Providing access to content

  • Processing payments

  • Account management

  • Technical support

  • Course progress tracking

3.2. Communication

  • Service updates

  • Payment receipts

  • Newsletter (optional)

  • Support responses

  • Educational content

3.3. Improvement

  • Content optimization

  • User experience enhancement

  • Technical improvements

  • Bug fixing

  • Analytics

4. Information Sharing

4.1. We Share With

  • Payment processors

  • Cloud service providers

  • Analytics services

  • Email service providers

4.2. We Don't Share

  • Personal data with marketers

  • Information with unauthorized parties

  • Data with data brokers

  • Sensitive information

5. Data Security

5.1. Security Measures

  • Encryption in transit and at rest

  • Secure server infrastructure

  • Regular security audits

  • Access controls

  • Monitoring systems

5.2. Data Storage

  • Stored in secure data centers

  • Regular backups

  • Limited staff access

  • Retention policies

6. Your Rights

You have the right to:

  • Access your data

  • Correct information

  • Delete account

  • Export data

  • Opt out of communications

  • Withdraw consent

  • File complaints

7. Cookies

7.1. We Use Cookies For

  • Authentication

  • Preferences

  • Analytics

  • Security

  • Performance

7.2. Cookie Control

  • Browser settings

  • Our cookie manager

  • Opt-out options

8. Children's Privacy

  • Not intended for under 13

  • No knowing collection of children's data

  • Parent/guardian consent required

  • Immediate deletion if discovered

9. Indian Law Compliance

9.1. Legal Framework

  • Information Technology Act, 2000

  • IT Rules, 2021

  • Data protection regulations

  • Consumer protection laws

9.2. Grievance Officer

Available at: Finzebra 4-92, ASR street Bhimavaram, 534204 Andhra Pradesh, India Email: finzebrahelp@gmail.com

10. International Data Transfers

  • Data may be processed internationally

  • Appropriate safeguards in place

  • Compliant with Indian regulations

  • Standard contractual clauses used

11. Data Retention

  • Account data: Until deletion

  • Payment data: 7 years

  • Usage data: 2 years

  • Logs: 90 days

12. Changes to Policy

  • Updates posted on this page

  • Email notification for major changes

  • Continued use implies acceptance

13. Contact Information

For privacy-related matters: Finzebra 4-92, ASR street Bhimavaram, 534204 Andhra Pradesh, India Email: finzebrahelp@gmail.com

14. Dispute Resolution

Disputes handled through:

  • Internal review

  • Grievance officer

  • Indian courts if necessary

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